Home| Blog| Contact Us| About Us|

About Us

Who we are

We are a hearing and mobility aid company which offers a wide range of aids and services to the hard of hearing, elderly and disabled community in many locations across England, Wales and Scotland and in clients own homes.


Hearing & Mobility evolved from various takeovers of established and traditional mobility shops (including Keep Able), together with the integration of Hearing Services and is now a part of DHAIS Plc.

The Chairman is Mark Moss who started as a hearing aid dispenser over 40 years ago, Mark grew his career in the hearing aid business over a number of years until eventually rising to become the chairman of one of the largest chains of independent hearing aid companies in the country, which had shops in towns and cities across the UK.

In 2002 he launched DHAIS which widened the scope from simply providing hearing aids to also providing mobility aids as well.

From here, the name Hearing & Mobility was conceived and has been going from strength to strength ever since and now employs over 100 people in many varied roles.

Our Mission:-

Mark Moss says, “After more than 40 years of listening to people with a disability and gaining a clear understanding of their disability needs, I have realised everybody has the right to lead an independent life and pursue their hopes and dreams despite any physical disability. It is a goal I want to help others to achieve.

"Our aim is to provide a comprehensive, quality service with affordable prices for quality products. With people living longer, I too have a bus pass, it not only about making our lives easier but using products to keeps us alive and well.

"I embrace new aids which help us in our daily lives. The stairlift is an example of helping us around the home but it is also a lifesaver. The mobility scooter and the Motability scheme not only gets people out of their housed but improves social lives.”

Servicing And Repairs:-

We know that a stairlift which doesn’t function is of no use to anybody. The same for a wheelchair, hearing aids or any kind of mobility aid – the list is endless!

For this reason, we offer a repair and service facility so that you will do our very best to ensure that you are never stranded with your purchases from us.

Whether you buy with us through our shops in your home or online, we offer only the very best aftercare and servicing through our team of engineers who are always out and about installing and calling on our customers!

We are a totally transparent company and unlike online only mobility companies, you can talk face to face with our store managers, store assistants and field dispensers and advisors should you wish to do so – they are a friendly bunch, so why not contact us to discuss any aspects of what aftercare, servicing and repairs are available to you.

Our contact details:-

  • You can visit our contact page to view our head office address.
  • We are in the age of social media, so each shop now has its own dedicated Google+ Page where you can contact each shop directly! Simply click on any Hearing & Mobility or Keep Able shop and there will be a link to the relevant page – click on the store locator page to get started (you will also find each shops address this way).
  • If you get the urge, why not Tweet us your thoughts and questions here - https://twitter.com/hearingmobility
  • Want to drop us an email? Get in touch via enquiries@hearingandmobility.com
  • Finally, if you want to do it the old fashioned way and pick up a phone, you can call us direct on 0800 0334 060.
  • We look forward to hearing from you!


We often have jobs available, whether it’s working in our stores, as an engineer or here in the head office.

If you think that you can help shape our future why not send us a CV through on the above enquiries email.


Free Hearing Tests
Mobility Scooters | Hearing & Mobility
Free Stairlift Quotes
Riser Recliner Chairs

Latest Tweets

RT @PembsCoast: Did you see our beach wheelchairs on @ITVWales News last night? Details of each hire location can be found here: https://t.…
31-May-2018 08:57:35

RT @eltonofficial: It’s impossible to describe the sheer joy you feel watching someone hear properly for the first time. This boy was succe…
29-May-2018 15:48:17

RT @ActionOnHearing: Guys! This #DeafAwarenessWeek we've been asking all Instagrammers, #HowDoYouWearYours? Head over to our page to help u…
18-May-2018 08:15:59